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PRIVACY Policy
Last Updated: October 2025
At LINKBIT LTD (“LINKBIT”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely, lawfully, and transparently. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our digital services.
LINKBIT LTD is a company registered in Northern Ireland, United Kingdom. We operate exclusively within the UK and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For all privacy-related inquiries, you can contact us at support@linkbit.co.uk or by phone at +44 7940 570009.
1. Information We Collect
We collect and process personal data that you provide to us directly or that we collect automatically when you use our website and services. This may include: contact details such as your name, email address, phone number, and job title; organisation details including organisation name, charity or business registration number, and social media links; payment and billing information when you purchase services or make a transfer to our bank account; service-related information, and communications such as emails or messages.
2. How We Collect Information
We collect personal data in several ways, including through forms, requests, or applications submitted via our website; direct communication including emails, phone calls, and meetings; online accounts, digital services, or collaboration platforms; cookies and analytics tools; and through social media engagement. We only collect information that is necessary for our legitimate business purposes and to deliver the services you request.
3. How We Use Your Information
We use the personal data we collect to respond to enquiries, deliver and improve our digital services, process campaign and funding applications, maintain accurate records, manage billing and renewals, send updates and reminders, comply with legal obligations, and enhance customer experience. We may also use aggregated or anonymised data to analyse trends and improve our services.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds: contract (to deliver services), consent (when voluntarily provided), legal obligation (to comply with law), and legitimate interest (to manage operations and improve services). Consent can be withdrawn anytime by contacting support@linkbit.co.uk.
5. Data Storage and Security
Your data is stored securely using encrypted systems, secure cloud services, and VPN protection. Access is restricted to authorised personnel. We maintain administrative, technical, and physical security measures to ensure the confidentiality and integrity of your information.
6. Data Retention
Client and project data are retained while the client is active and for up to one year after a project ends. Enquiry data is kept for six months. If deletion is requested, data will be erased within 90 days. We periodically review stored data and delete or anonymise it when no longer required.
7. Data Sharing and Third Parties
We do not sell or rent your data. However, we may share your information with trusted third-party service providers who assist in hosting, communication, analytics, or design resources. These providers are contractually bound to handle data securely and lawfully.
8. International Data Transfers
Some third-party service providers may process or store data outside the UK. Where transfers occur, we ensure appropriate safeguards and standard contractual clauses are applied to maintain UK GDPR compliance.
9. Marketing and Communication
We may contact you with updates or information relevant to your existing services or ongoing projects. You can opt out anytime by emailing info@linkbit.co.uk. We do not share your contact data with external marketing organisations.
10. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and measure engagement. You can manage or disable cookies via your browser settings. More details will be available in our forthcoming Cookies Policy.
11. Your Rights
Under UK GDPR, you have the right to access, correct, delete, restrict, or object to processing of your personal data, as well as the right to data portability and to withdraw consent. Contact support@linkbit.co.uk to exercise these rights.
12. Complaints
If you have concerns about how your data is processed, contact us at support@linkbit.co.uk. If unresolved, you can lodge a complaint with the Information Commissioner's Office (ICO) via www.ico.org.uk.
13. Links to Other Policies
This Privacy Policy works alongside our Cookies Policy and Terms of Use, which describe how we use cookies and govern the use of our website and services.
14. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. Any updates will be published on our website with an updated 'Last Revised' date.
15. Contact Us
For all data protection or privacy matters contact us :
LINKBIT LTD,
Email: support@linkbit.co.uk
Phone: +44 7940 570009
Website: www.linkbit.co.uk
Location: Belfast, Northern Ireland, United Kingdom.