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Update

Update & Support

Our ongoing care plans ensure your digital presence evolves with your organization's needs. No more struggling with outdated tech we'll keep your website running smoothly so you can focus on your important work.

What We Can Support With

Practical help with your website, email, and digital tools — explained clearly and managed for you.

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Website Updates & Fixes

Support for common website changes and issues that organisations often face, including:

  • Updating text, images, and contact details

  • Adding or editing pages

  • Fixing broken links, buttons, or forms

  • Improving layout, structure, and navigation

  • Correcting display issues on mobile or desktop

  • General updates to keep the website clear and up to date

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Business Email Support

Help with everyday email issues to keep communication running smoothly:

  • Password recovery and account access issues

  • Email not sending or receiving properly

  • Setting up new email addresses for staff or volunteers

  • Improving email security and reliability

  • Updating settings or moving to a more suitable email setup

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Microsoft 365 & Teams Support

Practical support to make Microsoft tools easier and safer to use:

  • Microsoft Teams setup or access issues

  • Problems joining meetings or making calls

  • User account or permission issues

  • Improving security and login protection

  • Making Teams, email, and shared tools easier to use day to day

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Add 
Features

As your organisation grows, additional features can be added to support your work:

  • New website pages or sections

  • Online forms and contact tools

  • Accepting online payments or donations

  • Event listings and event management tools

  • Booking or enquiry systems

  • Improved accessibility and usability features

Support You Can Rely On

Clear guidance, simple processes, and ongoing help — with no technical stress.

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How Support Is Provided

Support can be provided remotely or on-site, depending on the issue and location.

  • Remote support is often the quickest option

  • On-site support can be arranged when needed (distance permitting)

  • Each issue is reviewed before any work begins

  • Clear explanations are provided throughout

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Ongoing Support

You do not need to understand the technical details. Everything is handled carefully and explained clearly.

  • Problems are identified in plain English

  • Options are explained before work starts

  • Changes are made safely and professionally

  • Ongoing advice is available after work is completed

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Pricing & Transparency

Pricing is kept clear and straightforward.

  • Costs explained before work begins

  • No hidden fees or unexpected charges

  • Advice available before committing
     

This helps organisations make confident, informed decisions.

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Ongoing Guidance and Aftercare

Support does not stop once work is completed.

  • Guidance available after updates or upgrades

  • Advice to help prevent future issues

  • Support as systems grow or change
     

The focus is long-term reliability, not quick fixes.

Upgrade & Repair 

Use This Form To Contact Us Regarding Upgrading Your Current Website Or To Repair A Broken Link, etc

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